1. Who We Are
TyRey Technologies, Inc. operates TyRey Intelligence™. This policy explains what we collect, why, who we share it with, and what rights you have. Questions or requests: sales@tyreytechnologies.com.
2. What We Collect
- Account data — email address and a hashed password. We never store your password in readable form.
- Business content you submit — ideas, project details, notes, financial figures, documents, and any other information you enter to generate deliverables.
- Generated outputs — the documents the Service produces for you, stored in your workspace so you can return to them.
- Payment records — handled by Stripe. We receive confirmation of payment and a customer reference; we never receive or store full card numbers.
- Lead and enquiry data — name, email, company, and message when you submit a form.
- Connect AI messaging data — if you use Connect, the contacts you add and the message content sent and received through your number.
- Operational logs — request metadata, timing, and error information used to run and secure the Service. We deliberately exclude the content of your submissions from these logs.
3. How AI Processing Works
This is the most important section for most customers, so we state it plainly.
When you generate a deliverable, the business information you submitted is transmitted to our AI provider (Anthropic) to produce your output. It is processed to serve your request and returned to you. Under our agreement with Anthropic, data submitted through their API is not used to train their models.
Some features perform live web searches to ground research in retrieved sources. In those cases search queries derived from your brief are sent to a search provider through the AI provider. Do not submit information you would not want used in a search query to a research-grounded feature.
We do not sell personal information, and we do not use your business content to train our own models. We may use aggregated, de-identified usage statistics — counts, timings, failure rates — to improve the Service.
4. Why We Process It
To operate the Service: generating your documents, storing them in your workspace, processing payments, delivering purchases by email, providing support, and securing the platform against abuse. Where the GDPR applies, our legal bases are performance of a contract with you, compliance with legal obligations, and our legitimate interests in operating and securing the Service. Where we rely on consent, you may withdraw it at any time.
5. Who We Share It With
We share data only with the processors needed to run the Service, each under their own data protection terms, and where required by law or to protect our legal rights.
| Processor | Purpose |
|---|---|
| Anthropic | AI generation — processes the business information you submit |
| Stripe | Payment processing and subscription billing |
| Render | Application hosting and database |
| Vercel | Website hosting and delivery |
| Telnyx | SMS delivery for TyRey Connect AI (only if you use Connect) |
If we engage a new processor that materially changes how your data is handled, we will update this list. Business customers who need a data processing agreement can request one at sales@tyreytechnologies.com.
6. International Transfers
Our processors may store or process data in the United States and other countries. Where data is transferred out of the UK, EEA, or Switzerland, we rely on the transfer mechanisms our processors have in place, such as Standard Contractual Clauses.
7. Retention and Deletion
Projects, documents, and Connect AI conversations are retained while your account is active so that you can access them. You may delete projects at any time, and you may request full account deletion at sales@tyreytechnologies.com; we will action it within 30 days.
Two exceptions. Records of completed purchases are retained as required for financial and tax record-keeping. Messaging records may be retained where telecommunications rules require it. Backups are cycled out on a rolling basis, so deleted data may persist in backups for a short period after deletion.
8. Security
Passwords are hashed with PBKDF2. Traffic is encrypted in transit. Access to production data is restricted, administrative access requires deliberate provisioning, and application logs are written to exclude the content of your submissions. No system is perfectly secure — notify us immediately at sales@tyreytechnologies.com of any suspected unauthorised access.
9. Your Rights
Depending on where you live you may have the right to access, correct, export, delete, or restrict processing of your personal data, to object to processing based on legitimate interests, and to withdraw consent. Exercise any of these at sales@tyreytechnologies.com. We will not discriminate against you for doing so.
California residents. You have the right to know what personal information we collect and how it is used, to request deletion or correction, and to opt out of sale or sharing. We do not sell or share personal information as those terms are defined under the CCPA, and we do not use it for cross-context behavioural advertising.
UK and EEA residents. You may lodge a complaint with your local supervisory authority. We would appreciate the chance to address your concern first.
10. Children
The Service is intended for business use by adults. It is not directed to children, and we do not knowingly collect personal information from anyone under 16. If you believe a child has provided us with personal information, contact sales@tyreytechnologies.com and we will delete it.
11. Cookies and Analytics
We use a small number of strictly necessary cookies to keep you signed in and to route requests. We do not use advertising cookies or third-party behavioural tracking.
12. Changes
We may update this policy. Where a change is material we will give notice through the Service or by email before it takes effect, and we will update the date at the top of this page.
13. Contact
Privacy questions, data requests, and complaints: sales@tyreytechnologies.com. TyRey Technologies, Inc..